Value creation model
This model is based on the IFRS Foundation’s blueprint and shows how we generate sustained value through our business activities and interaction with our stakeholders, covering both financial and non-financial aspects.
Input*
Output*
*All figures as of end-2024 unless otherwise stated.
Delivering bespoke financial solutions on a global scale
As a global private banking group, EFG’s strategy builds on its core strengths – effectively combining local know-how in a global network, strong client focus and a comprehensive and impartial product and service offering. A strong risk management and regulatory compliance framework are a prerequisite to generating profitable and sustainable growth for the benefit of our stakeholders.
EFG serves its clients through five business regions, which are supported by two global divisions specialising in investment solutions and capital market products and services. EFG’s business regions and global divisions work together closely to provide clients with financial solutions that are tailored to their individual needs and designed to deliver on their financial objectives.
Organisational set-up
Business region
Global divisions
Strategy & value proposition
We are a leading Swiss private bank renowned for its client centricity. Our distinguished Client Relationship Officer (CRO) model enables us to deliver superior and tailored service and advice. It combines personalisation and geographic proximity to our clients with a global perspective, efficiency and scale. As a family-controlled, publicly listed and professionally managed global boutique, we can truly focus on long-term, multi-generational wealth creation and provide impartial advice to our clients.
Our 2023—2025 strategic plan: focused on growth through scale and efficiency
EFG is a leading Swiss private bank with a strong capital position and a highly liquid balance sheet. With CHF 165.5 billion of Assets under Management as of the end of 2024, a distinctive entrepreneurial approach, our pool of talent, a truly global network and deep investment expertise, we are well positioned to benefit from the expected wealth creation across different geographies and client segments.
Based on our unique value proposition and resilient business model, our 2023—2025 strategic plan focuses on sustaining profitable growth and achieving scale. Following the 2019—2022 strategic cycle, where we laid strong foundations for growth, we believe there is significant potential to further grow our business, generate scale and operational leverage.
Based on these ambitions, we have defined the following five strategic priorities that are also reflected in our financial targets for 2025:
Maintain growth momentum by delivering first-class solutions and advice to clients
Expand operating leverage to consistently increase profitability
Strong capital generation, translating into attractive dividend distributions
Continued transformation and digital acceleration to constantly meet client needs
Drive performance, based on robust risk and compliance framework
Our strong organic capital generation and our solid capital position enable us to fund our organic growth and further support a transparent and progressive dividend policy. We aim to continue distributing 50% of our underlying net profit to shareholders as dividend payments. Our capital management framework for 2023—2025 includes a management floor of 12% CET1 capital ratio and the possibility of additional capital distributions if the CET1 capital ratio exceeds 15%, subject to market conditions, M&A opportunities, and regulatory development.
While our capital-light operating model allows us to achieve strong organic growth, we will continue to consider accretive and culturally fit acquisition opportunities with the aim to accelerate market share gains and/or acquire capabilities in strategic markets where we are already present.
Growth levers: what drives our strategy
Our 2025 ambition ultimately aims at creating value for our stakeholders, most notably our clients, our shareholders and our employees. To deliver this, we are continuing to focus on two important drivers: firstly, our client-centric approach based on our unique CRO model allowing us to build long-term relationships, something we aim to further preserve and cultivate. Secondly, we continue to promote and implement a simplicity mindset across our organisation with the goal to streamline processes, increase automation and achieve operational excellence.
Furthermore, we have defined three key levers that will help accelerate our growth momentum and differentiate us in the market:
Content innovation
We aim to offer and deliver first-class investment and wealth solutions to meet the ever-evolving needs of our clients, including the next generation, and in extraordinary quality.
Digital acceleration
We will accelerate the deployment of our digital capabilities to further improve the experience of our clients, our Client Relationship Officers and enable all our colleagues to provide world-class service in an efficient manner.
People
People are EFG's most important asset and the recent success in onboarding new talent reflects our reputation as an employer of choice and confirms that our CRO model is considered competitive and attractive in the industry. We aim to attract, develop and retain talented individuals with the skills and experience needed to serve our most demanding clients around the globe. We strive to provide an inclusive working environment in which all our employees are valued and can thrive equally.
We believe that responsible business and a strong foundation are essential to achieving long-term success. We continuously invest in our financial and operational resilience, building on our solid balance sheet, and robust compliance and risk management frameworks.
Growth initiatives across our five business regions
In line with our 2023—2025 strategic plan that is aimed at capturing significant growth opportunities in selected markets, we initiated a number of targeted initiatives across EFG’s business regions to further develop our market presence.
To strengthen our client proximity, we opened new offices in Tel Aviv and Panama in 2023, in Gstaad and St. Moritz in 2024, and Istanbul at the beginning of 2025. We continued to expand our talent base and client coverage with 73 new CROs joining EFG in 2024 to nurture our growth ambitions across regions. EFG also made additional investments in digitisation to further enhance the client experience and to drive its operational efficiency.
Our Switzerland & Italy Region strategy builds on the following drivers:
Strengthen talent base and client coverage by attracting new talent and exploiting their full potential
Accelerate and develop EFG’s independent asset managers (IAMs) platform through continuous enhancement of the dedicated offering
Foster new business opportunities such as our recently opened offices in Gstaad, St. Moritz, Tel Aviv and Istanbul
Expand our wealth management offering and investment solutions as well as the credit and financing solutions
Expand and optimise the advisory and discretionary mandates
Our Continental Europe & Middle East Region strategy builds on the following key pillars:
Expanding our Middle East business with the Gulf Cooperation Council and Levant as key markets
Accelerate growth into Europe, capitalising on the two key hubs in Luxembourg and Monaco and benefitting from our unique position in Portugal
Broaden our credit offering, with a particular focus on Sharia and custody services for local Middle East securities
Within the UK Region, our ambition is to significantly and substantially grow our AuM and financial footprint by leveraging the following:
Increase market share by utilising the investments made in enhancing our advisory and credit propositions and the development of our independent asset managers platform
Focus on growing the books of the new CRO hires
Accelerate Jersey branch growth through its simplified client engagement model.
Streamline client journeys end-to-end to improve operational leverage as we increase the scale of the business
In the Asia Pacific Region, our strategy will focus on three growth levers:
Continue to focus on strategic CRO hiring in attractive markets and client segments
Grow existing business in Hong Kong and Singapore through a refined credit offering, increased penetration of higher margin and income-generating products and a roll-out of the digital trade execution platform for clients and IAMs
Fully realise synergies from the Shaw and Partners acquisition and thereby increase the scale of the business through our Singapore hub
Within the Latin America Region, we focus on a multi-faceted approach to capitalise on the region’s unique opportunities:
Continue to hire strong talent and grow our CRO team
Digitise and enhance our offering platform
Customized Wealth Management solutions: tailoring services to meet the specific needs of Latin American clients, with a focus on personalisation and local expertise
Expansion through strategic partnerships and alliances: collaboration with local financial institutions and businesses to leverage regional knowledge and networks
Strengthen local presence: ensuring multi-jurisdictional service in the USA, Switzerland, Bahamas and Cayman Islands as well as local proximity through the offices in Miami and the existing network of offices in Panama, Peru, Colombia, Brazil and Uruguay
Global Divisions
Investment Solutions & Global Markets support our Private Banking business units
Our five private banking business regions are supported by two global divisions with a comprehensive products and services offering.
Investment Solutions
Discretionary Solutions
Advisory Solutions
Investment Funds
Investment Finance and Real Estate Finance Solutions
Wealth Solutions
Global Markets
24-hour execution services for CROs, Independent Asset Managers (IAM) and Direct Access Clients (DAC)
Equities, fixed income, foreign exchange, derivatives and structured products
Holistic product offering tailored to client needs
Client Relationship Officer (CRO) model
Embedded in EFG’s values
Local experts – globally
EFG was founded in Zurich – the Swiss financial centre at the heart of Europe and a city that is home to our headquarters. Switzerland’s solid, innovative and entrepreneurial economy continues to inspire our approach to business as we expand around the world.
With a presence in over 40 locations spanning every time zone from Asia Pacific to Europe and from the Middle East to the Americas, we are perfectly placed to partner with our clients and help them thrive. Our entrepreneurial spirit and dynamic collaborative approach, as well as our commitment to delivering outstanding service and advice, form the basis of our relationship with our clients.